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Fraud Monitoring for Cards

Financial Crimes Solutions

Fraud Monitoring Solutions

We provide fraud monitoring solutions to our clients so they are always a step ahead to help keep their  customers and their money more secure.

As payment methods evolve, so too do the efforts of criminals in their attempts to defraud businesses and consumers.  From sophisticated online scams to identity theft and phishing, it is critical to have a robust fraud strategy to stay ahead of emerging fraud trends, while protecting your customers, brand, and balance sheet.

Fraud Monitoring for Cards

With Cuscal’s card fraud monitoring solution, we can help reduce the risk of fraud, so you can focus on your cardholder relationships and growing your business.

We offer a fully outsourced, 24×7 service, monitoring your cardholder’s payments on your behalf, which is a cost-effective solution for your business.

Our advanced data driven fraud monitoring platform leverages artificial intelligence and machine learning to process large amounts of data and identify high-risk card transactions. This means we can be alerted to fraudulent transactions before they’re authorised.

Cards fraud monitoring offers

  • 24/7 transaction monitoring
  • 24/7 block capability on identified high-risk transactions
  • Call centre with a specialised team
  • Cardholder servicing
  • Cardholder contact in the event of suspicious transactions
  • Card cancellation where necessary to prevent further fraud loss
  • Data analytics management of artificial intelligence and machine learning
  • Daily and monthly reporting
  • Incident management

An additional layer of protection: 3D Secure

Three-Domain (3D) Secure was developed to improve online card transaction performance and security for both merchants and cardholders.

By verifying the parties involved in a transaction using fast, simple cardholder authentication methods, 3D Secure reduces disputes and the risk of fraudulent activity related to online Visa, eftpos and Mastercard payments.

Key Takeaways

  • Our highly trained fraud team operate 24/7 to keep your cardholders safe from the latest fraud trends and scams.
  • Our analytics team utilises the latest in artificial intelligence (AI) and machine learning (ML) technology to detect fraud.
  • Fully transparent case management platform with visibility of actions, alerts and card transactions.
  • We offer full 3D Secure authentication protection for your cards, keeping you compliant with card scheme requirements.

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Simply send us a message if you would like more information about Cuscal.

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