Executive Leadership Team
Cuscal Executive Leadership Team
Meet Craig KennedyManaging Director
Craig joined Cuscal as its Managing Director on 8 December 2008.
Craig is responsible for the corporate leadership, strategy and direction that has established Cuscal as a leading payments and regulated data services provider in Australia.
Craig has more than 35 years’ experience in the financial services sector, with particular expertise in digital banking and payments. Over the past 25 years Craig has been a director of listed and unlisted public companies and been a part of a team that built and operationalised two new retail banks in Australia. Prior to joining Cuscal, Craig was the Managing Director of Espreon Limited. He was also Head of Direct Banking at ING and has held a number of senior positions at Advance Bank Australia, State Bank of New South Wales and Monster Worldwide.
Craig holds an MBA and is a fellow of the Financial Services Institute of Australia and a graduate of the Australian Institute of Company Directors. Craig is also a Director of Australian Payments Plus Limited.
Meet Bianca BatesDeputy CEO
Bianca was appointed to the role of Deputy CEO in December 2020. As well as leading Cuscal’s Strategy, Client Services and Operations teams, Bianca is Craig Kennedy’s delegate, and is involved in Cuscal’s engagement with industry bodies, regulators and shareholders.
Prior to this Bianca held the role of Chief Client Officer since April 2018. Since joining Cuscal in July 2014, Bianca has held a number of other senior roles including Acting General Manager, Product and Service, General Counsel and Company Secretary, Acting General Manager Shared Services and Head of Client Services.
Bianca has over 20 years’ experience in financial services with large and complex US and Australian companies, both public and private. Prior to Cuscal she worked in senior legal and compliance company secretariat roles with Genworth, GE Capital and DLA Phillips Fox.
Bianca holds a Diploma in Law, Legal Practitioners Admissions Board (University of Sydney) 1991-1996; is a Certified Member of the Governance Institute of Australia; and graduate of the Senior Executive Program, London Business School, October 2022.
Meet Sean O’DonoghueChief Financial Officer
Sean joined Cuscal as Chief Financial Officer in August 2014 and oversees Cuscal’s financial, project management, business improvement and investor relations functions.
Sean has over 30 years’ experience in various chief and senior executive roles predominantly in the listed environment, in Australia and internationally with businesses in banking, wealth management and property.
Sean’s career spans financial services and wealth management and he spent close to two decades in the property, funds management and superannuation sectors with multi-nationals Lend Lease and MLC (in Australia and the United States), Multiplex and Abacus Property Group in various chief and senior financial roles.
Sean holds a Bachelor of Commerce with Merit (majoring in Accounting, Finance & Information Systems) from the University of NSW; a Master of Business Administration from Pepperdine University, USA and is also a Chartered Accountant.
Meet Kieran McKennaChief Risk Officer
Kieran joined Cuscal in April 2014 as Chief Risk Officer. He is responsible for all risk management functions and enhancing Cuscal’s risk management culture and capability across the business.
Kieran has more than 30 years’ experience in financial services and risk management.
Prior to joining Cuscal, Kieran was General Manager of Business Risk for the Retail Division of the Commonwealth Bank. He has also held general management roles in risk at Westpac, St George and the Australian Securities Exchange and has worked on various industry committees and boards.
Kieran holds an MBA and is a Fellow of FINSIA and a member of the Australian Institute of Company Directors.
Meet Bronwyn YamChief Product Officer
Bronwyn joined Cuscal in May 2023 as the Chief Product Officer. She is responsible for driving Cuscal’s product strategy.
Bronwyn has over 25 years’ experience in financial services and consulting industries. Bronwyn’s previous role was the Chief Product Officer of Tyro Payments Limited for approximately six years. Prior to that she held several senior roles across various divisions within the Commonwealth Bank of Australia.
Before moving to Australia in 2004, Bronwyn had a consulting career with Arthur Andersen Business Consulting in the United States and across Asia working with clients from multiple industries from manufacturing to financial services.
Bronwyn holds a Master of Business Administration from the Hong Kong University of Science and Technology and a Bachelor of Arts from the University of California, Los Angeles.
Meet Evan CraigChief Information Officer
Evan was appointed Chief Information Officer in March 2022 and leads Cuscal’s technology and practice delivery functions. Since joining Cuscal in July 2017, he has held a number of senior roles in enterprise technology services including Interim Chief Information Officer, Head of Strategy and Governance and Head of Service Delivery.
Evan has more than 20 years’ experience in IT services delivery including multiple financial institutions, service provider organisations in mission critical roles.
Prior to joining Cuscal, Evan was the National Technology Services Manager at Fuji Film and held multiple senior leadership roles at Suncorp and Promina.
Meet Freya SmithGeneral Counsel and Company Secretary
Freya joined Cuscal in October 2022 and is responsible for leading Cuscal’s legal and secretariat functions.
She has significant experience leading legal and secretariat teams and advising on legal and governance affairs within complex and global organisations across various industries including payments, Fintech, financial services, insurtech, and emerging technologies.
Before joining Cuscal, Freya was the Group General Counsel and Company Secretary for Claim Central Consolidated, a global insurtech business. Prior to that she was the Chief Legal Officer and Company Secretary for ASX listed global payments company, OFX Group Limited.
Freya holds a Master of Laws (High Distinction); Bachelor Commerce and Bachelor of Laws (Hons); and a Graduate Diploma in Applied Corporate Governance from the Australian Governance Institute. She is also member of the Australian Institute of Company Directors; a Fellow of the Governance Institute of Australia; and a member of the Association of Corporate Counsel. Freya is also a Non-Executive Director of ASX listed technology company IXUP Limited.
Meet Blazenka SkenderChief People Officer
Blazenka joined Cuscal in November 2022 as the Chief People Officer. She is responsible for leading Cuscal’s people and culture functions.
Blazenka brings over 25 years’ experience leading strategically focussed teams, and enterprise-wide people transformation programs. Her background has been gained working across multiple geographies in highly regulated sectors including financial services, insurance, professional services, and government.
Before joining Cuscal, Blazenka was the Chief People Officer for Nova Systems a multinational engineering services and technology solutions company. Prior to that she held similar roles with icare, Greenstone Financial Services and Marsh McLennan.
Blazenka holds a Bachelor of Arts and Post Graduate studies in Education from the University of Sydney.
Blazenka is also a member of the Australian Institute of Company Directors and the Australian Human Resource Institute.
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