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Category: Press Releases

Cuscal connecting over 50% of FIs to NPP

Posted on by Uberbrand

Person using the NPP to make an instant payment

Sydney, 26 October, 2017 – Today, the New Payments Platform (NPP) took an important step closer to an early 2018 launch as we passed a major checkpoint on the road to going live.

Each of the 13 shareholders of the NPP Australia Ltd has revealed which banks, credit unions and building societies they would be bringing live on Day 1. 29 financial institutions covering 39 retail banking brands will be connecting to the NPP from Day 1 via Cuscal – more than 50% of the total number.

Robert Bell (General Manager, Products and Service), said:

“Today is a significant milestone for Cuscal and our clients. Building the NPP infrastructure and then connecting to it has been a large and complex undertaking for everyone involved, no matter how big they are, so to pass these milestones is cause for celebration. We are very proud to be connecting such a large percentage of all financial institutions. It’s a real credit to the fantastic work of our Cuscal NPP Team and their counterparts at our clients and their core banking system providers.

“It demonstrates that large, medium and small financial institutions can all have access to the latest and greatest payment technology. Some of our clients connecting to the NPP have millions of customers and others have thousands, but all of them will be able to make and receive payments in real-time from the first day the NPP is publicly available.”

The list of financial institution brands connecting to the NPP via Cuscal at launch includes:

Bank Australia, Beyond Bank Australia, Big Sky Building Society, Australian Unity, Central Murray Credit Union, Catalyst Money, Illawarra Credit Union, Community First Credit Union, Easy Street Financial Services, Northern Beaches Credit Union, CUA, Credit Union SA, Defence Bank, First Option Credit Union, Ford Co-operative Credit Society, Goulburn Murray Credit Union, MyState, The Rock, Nexus Mutual, Orange Credit Union, P&N Bank, People’s Choice Credit Union, Police Bank, Police Credit Union, RACQ Bank, Comtax Credit Union, Security Credit Union, SCU, Select Encompass Credit Union, South West Credit, Firefighters Mutual Bank, Teachers Mutual Bank, UniBank, The Mac, Bankstown City Unity Bank, Reliance Bank, Unity Bank, Warwick Credit Union, WAW Credit Union.

Media contact
Jake Waddell jwaddell@cuscal.com.au 0417 312 902

Suncorp joins rediATM network

Posted on by Rachael Shupe

rediATM logo
Sydney, 28 June 2017: Suncorp and Cuscal have today signed a partnership agreement for Suncorp to join the rediATM network from 1 August 2017. The rediATM network is made up of more than 90 financial institutions, of all sizes, including NAB, BOQ, CUA, People’s Choice Credit Union, and now Suncorp.

This will mean that more than 11 million cardholders will now have direct-charge-free access to the rediATM network, up from ~10million. The ATM network will also grow from over 3,000 ATMs to around 3,300 ATMs Australia-wide. There are rediATMs in more locations around Australia than any other banking ATM network.

Commenting on the news, Cuscal MD Craig Kennedy said:

“We’re very pleased to welcome Suncorp to the rediATM network. It will make the network stronger and is great news for our 90 plus financial institution members as well as their 11 million cardholders who have fee-free access to the rediATM network.

We’ve been providing safe, convenient, reliable ATM services for more than 30 years and with our recent investment in refreshing our entire rediATM network we’re looking forward to doing so for many years to come.”

Suncorp CEO Customer Platforms, Gary Dransfield, said from 1 August, 2017, Cuscal Limited will become the exclusive provider of Suncorp’s ATMs.

“Suncorp customers will soon have fee-free access to more ATMs, in more locations than ever before, following the announcement of this new partnership,” Mr Dransfield said.

“This partnership meets all of our requirements as a business, and is a great result for customers who will benefit from increased ATM access and functionality enhancements across the rediATM network.”

Cuscal media contact
Jo Savill jsavill@cuscal.com.au 0447 555 018

Suncorp media contact
Alexandra Foley 0419 794 294

Cuscal partners with Samsung Pay

Posted on by Rafael Damalio

Using Samsung Pay to purchase items in a store

Sydney, 15 June, 2017 – Samsung Electronics Australia today announced a partnership with Cuscal, Australia’s leading independent provider of payment solutions that will enable 38 financial institutions to offer Samsung Pay.

Samsung Pay is a secure and easy-to-use mobile payments service available on compatible Samsung devices including the Gear S3 smartwatch and the Galaxy S8 and S8+ smartphones1.

People’s Choice Credit Union, Credit Union Australia (CUA), and Teachers Mutual Bank are among some of Cuscal’s clients now offering Samsung Pay and the partnership will enable mobile payments for a combined total of 1.7 million cardholders.

Cuscal joins Westpac, Citibank and American Express as Samsung Pay partners.

Richard Fink, Vice President, Mobile Division at Samsung Australia said:

Through Samsung Pay’s partnership with Cuscal we are providing millions of Australians a convenient and safe payment option. Every partner we bring onboard, whether it be a financial institution or retail brand through our Samsung Pay loyalty functionality, brings us a step closer to helping customers replace their wallets with their Samsung smartphone or smartwatch.

The announcement comes as Samsung Pay marks its first anniversary in Australia. During its year of operation in this country, Samsung has now partnered with over 40 payment card brands and has over 100 different types of loyalty cards loaded onto Samsung Pay – making everyday payments and loyalty point collections simple and secure for Australians.

Robert Bell, General Manager of Product & Service at Cuscal said:

We’re really pleased that our clients’ customers can now use Samsung Pay. Our aim is to allow all of our clients to offer their customers the newest and best payment options available, to help them compete with much larger players. With the addition of Samsung Pay we continue to fulfil this promise to them.

Cuscal’s 38 financial institutions now available on Samsung Pay are: Australian Unity, Bank Australia, Bank of Sydney, Beyond Bank Australia, Big Sky Building Society, Catalyst Money, Central Coast Credit Union, Central Murray Credit Union, Community First Credit Union, Credit Union SA, CUA, Customs Bank, Defence Bank, Firefighters Mutual Bank, First Option Credit Union, Holiday Coast Credit Union, Horizon Credit Union, Illawarra Credit Union, Intech Bank, MyState, Nexus Mutual, Northern Beaches Credit Union, P&N Bank, People’s Choice Credit Union, Police Bank, QT Mutual Bank, Queenslanders Credit Union, Reliance Bank, SCU, Select ENCOMPASS Credit Union, South West Slopes Credit Union, Teachers Mutual Bank, The Mac, The Rock, UniBank, Unity Bank, WAW Credit Union Co-Operative, Woolworths Employees’ Credit Union Limited.

Samsung Pay has more than 870 bank partnerships worldwide and there has been more than 240 million transactions processed over the past year and a half.

For more information about Samsung Pay visit www.samsung.com/pay.

Media contact
Jake Waddell jwaddell@cuscal.com.au 0417 312 902
Jo Savill jsavill@cuscal.com.au 0447 555 018

1 Samsung Pay is available on the Samsung Galaxy Note 5, Galaxy S6, S6 edge, S6 edge+, Galaxy A5, Galaxy A7, Galaxy S7 and S7 edge and from April 28, 2017, the Galaxy S8 and S8+. Compatible wearable devices include the Gear S2 and Gear S3 smartwatches. Samsung Galaxy S6 and S6 edge do not support the MST functionality of Samsung Pay.

Wirecard to launch in Australia with Cuscal

Posted on by Rachael Shupe

A man online shopping

Sydney, 20 December, 2016: Today Wirecard AG and Cuscal announced they will be working together to allow Wirecard’s proprietary omni-channel payment processing platform to receive credit and debit card transactions in Australia.

Wirecard is a global technology group that supports companies to accept electronic payments from all sales channels. The partnership with Cuscal will allow it to offer Australian merchants its efficient method of online payment processing. Wirecard’s solution can be adapted to meet the individual requirements of each merchant, improving conversion rates at the point of check out.

Grigoriy Kuznetsov, Executive Vice President Global Financial Services at Wirecard, said:

We are delighted to expand our cooperation with Cuscal. This enables us to extend our global merchant acquiring solutions to one of the most important payment markets in the world and ensure that our customers can enjoy consistent service and seamless access to payment options worldwide.

Acting General Manager, Product & Service at Cuscal, Colin Sultana said:

We’re really pleased to be supporting Wirecard in Australia. We’re all about using our expertise and scale to help existing companies grow as well as to support new companies to enter the market. By working with companies like Wirecard we’re driving competition in payments, increasing innovation and giving businesses greater choice which will ultimately benefit everyone.

Wirecard is one of many new companies moving into the Australian payments acceptance market, creating further disruption in the payments industry overall. Most are being drawn here by the allure of large and steady revenue streams and a population ready and willing to embrace new payment technology.

Media contact
Jake Waddell jwaddell@cuscal.com.au 0417 312 902

Cuscal enables clients to offer Apple Pay

Posted on by Rachael Shupe

Lady buying a coffee with Apple Pay

Sydney, 15 November 2016: Cuscal, Australia’s leading independent provider of payment solutions, today enabled 31 of its clients to offer Apple Pay. Apple Pay offers an easy, secure and private way to pay that’s fast and convenient.

Our clients offering Apple Pay include People’s Choice Credit Union, Credit Union Australia and Teachers Mutual Bank. With all clients together this makes over 4 million cardholders. This continues our history of enabling our clients and their customers to use the latest payment innovations.

“Our clients were clear, they wanted their customers to be able to use Apple Pay. So we made it happen. Today we have enabled 31 clients to offer Apple Pay and we expect even more in coming months. Our digital wallet (Pays) solution connects our clients’ cards to Apple Pay and it also connects our market-leading white-label mobile banking app directly to Apple Pay,” said Craig Kennedy, Cuscal Managing Director.

Apple emphasises that security and privacy is at the core of Apple Pay. When you use a credit or debit card with Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted and securely stored in the Secure Element on your device. Each transaction is authorised with a one-time unique dynamic security code.

Australians are world leaders in adopting contactless payments and Apple Pay is the next step in making payments even more convenient, safer and easier to use.

Apple Pay is easy to set up and users will continue to receive all of the rewards and benefits offered by credit and debit cards. In stores, Apple Pay works with iPhone SE, iPhone 6 and later, and Apple Watch.

Cuscal’s 31 clients which made Apple Pay available to their customers and members today are:
Bank Australia, Bank of Sydney, Beyond Bank Australia, Big Sky Building Society, Australian Unity, CAPE Credit Union, Central West Credit Union, Illawarra Credit Union, Catalyst Money, Community First Credit Union, Northern Beaches Credit Union, Credit Union Australia (CUA), Credit Union SA, Defence Bank, EECU, First Option Credit Union, Goldfields Money, Goulburn Murray Credit Union Co-Op, Holiday Coast Credit Union, Horizon Credit Union, Intech Credit Union, Laboratories Credit Union, My State Bank, The Rock, Northern Inland Credit Union, People’s Choice Credit Union, Police Bank, Customs Bank, QT Mutual Bank, Select Encompass Credit Union, South West Slopes Credit Union, Sydney Credit Union, Teachers Mutual Bank, UniBank, The Mac (Macarthur Credit Union), Warwick Credit Union and Woolworths Employees’ Credit Union.

For more information on Apple Pay, visit:  http://www.apple.com/au/apple-pay/

Media contact:
Jake Waddell jwaddell@cuscal.com.au 0417 312 902

The latest mobile banking app has arrived

Posted on by Rachael Shupe

Woman touching her hair and looking at her phone

Sydney, 1 August 2016: Cuscal’s latest white label full-mobile banking app is here, bringing with it a lighter, brighter look and feel and added functionality for a smoother user experience.

One of the new in-app features allows users to order a new card with a flick of their finger. A new Android Pay step-up feature also allows users with an Android device who wish to add a card to their mobile wallet to complete in-app verification rather than needing to receive a text, email or contact customer service.

The new look display has a lighter background for easier visibility while access to account information, balances and transactions is readily available through the app. From the sign-in page users can access simple balances for up to three nominated accounts or view their transactions and account details by signing into the app. The vertical navigation also allows users to easily see their accounts page at a glance.

Cuscal’s Head of EFT, Acquiring and Digital, Colin Sultana said:
“We’re really pleased to announce the release of our latest mobile banking app which has been chosen by 20 Australian financial institutions so far.

We’re helping financial institutions to keep up with today’s ever changing digital landscape while allowing them to compete on a level playing field with bigger banks. By partnering with us, financial institutions are able to pool their resources so we can develop customised products that work for them and their customers. By doing the app development ‘heavy lifting’ we let them focus on what they do best – banking and keeping their customers happy.”

The next release is expected in October 2016.

Media contact
Jake Waddell  jwaddell@cuscal.com.au  0417 312 902

Android Pay launches in Australia

Posted on by Rachael Shupe

Android mobile phone and keys on a table

Sydney, 14 July 2016: More than 25 financial institutions are connecting to Android Pay via Cuscal today and more will follow in coming days and weeks. Overall, this will enable more than 2 million Visa and Mastercard credit and debit cards to pay with Android Pay.

Cuscal clients will be among the first financial institutions in Australia to connect to Android Pay via its ‘Pays solution’. Cuscal’s Pays solution can connect all Australian-issued Visa and Mastercard debit or credit cards directly to Android Pay, while also being flexible enough to incorporate connection to other mobile wallets and schemes in the future. Cuscal’s market-leading white-label mobile banking app also connects directly from Android Pay.

Colin Sultana, Head of EFT, Acquiring and Digital at Cuscal said:

“Fast, simple, convenient mobile payments are rapidly becoming one of the key differentiators between financial institutions. That’s why we’ve been working closely with Google for many months; to make sure our clients are able to connect to Android Pay. It’s been a complex project where we’ve worked with many different financial institutions and we’re thrilled with the end result. We’re looking forward to seeing what our clients’ customers think.”

Cuscal’s mobile banking app has already been chosen by 20 Australian financial institutions. As well as supporting Android Pay it also has its own contactless payment technology and includes functionality like biometrics, overseas travel notifications, change PIN, activate card and report lost and stolen card. The app is updated four times a year with new functionality which helps financial institutions keep pace with the rapidly changing digital world while also allowing them to compete on a level playing field with banks that have much larger individual budgets.

Media contact
Jake Waddell jwaddell@cuscal.com.au 0417 312 902

Cuscal takes 11pc stake in software company Moroku

Posted on by Rachael Shupe

Cuscal-takes-11pc-stake-in-software-company-Moroku
Sydney, 2 June 2016: Cuscal and Moroku, a Sydney-based developer of mobile banking and payments software, have agreed terms which see Cuscal take a circa 11% stake in Moroku and a seat on its Board. Cuscal’s investment is part of a broader capital raising by Moroku.

Moroku was founded in 2012 by Colin Weir and Dave Durbin. Its main business is creating immersive digital experiences to help banks connect better with customers, so increasing their competitiveness and ability to acquire more customers. In the financial services area Moroku has already developed two innovative products:

  • Game System – a platform for next generation financial service applications that employs motivational theory and gamification to build financial literacy
  • Marrakash – a cloud-based POS and business platform that supports multiple payment instruments and can be white-labelled by financial institutions

Moroku will be using the capital injection to fund further business expansion (Moroku currently has clients in six countries) and will draw on Cuscal’s financial and payments expertise, and deep integration within the Australian banking industry, to help with this expansion.

Speaking about the investment, Cuscal MD Craig Kennedy said:

The partnership with Moroku is a good fit for Cuscal. Their expertise in gamification and app development will help broaden our own capabilities and allow us to enhance our digital and mobile offering, which is an increasingly important part of our clients’ product suite.

Moroku CEO, Colin Weir said:

There has been a significant increase in banks and insurance companies showing interest in partnering with smaller technology partners across the Asia-Pacific region in the last six months. The strategic relationship we are building with Cuscal brings us great distribution and experience at an industry level, enabling Moroku to play to its strengths around innovation, designing and deploying customer centric, digital, financial applications.

Media contact
Jake Waddell jwaddell@cuscal.com.au 0417 312 902

Cuscal joins Hyperledger Project

Posted on by Rachael Shupe

Hyperledger Project logo
Sydney, 20 May 2016: Cuscal was yesterday announced as one of eight new members to join the Hyperledger Project, the collaborative blockchain effort being led by the Linux Foundation. The Project has grown 70% in membership since February this year.

The Hyperledger Project aims to build a core blockchain that can be used in a variety of industry solutions including financial services, Internet of Things, supply chains, manufacturing and technology. Companies like IBM, Accenture, J.P. Morgan, Digital Asset, Intel and ANZ are already part of Hyperledger. R3, the company which leads a consortium of financial service businesses researching potential uses of blockchain, has a seat on Hyperledger’s board.

Commenting on the announcement, Brian Parker, General Manager, Emerging Business at Cuscal said:

“We’re very pleased to join the Hyperledger Project and be able to contribute our expertise in payments and real-time processing to an exciting project.

Blockchain feels a bit like the internet felt in its earliest days. It’s a genuinely new technology, with exciting potential and clear underlying value, but we don’t yet know exactly how that value will be realised. Distributed ledger technology has the potential to greatly improve legacy systems and processes and we believe that working collaboratively is the best way to achieve this goal.”

Read more about the Hyperledger Project.

Media contact
Jake Waddell  jwaddell@cuscal.com.au  0417 312 902

Cuscal partners with Square for Australian entry

Posted on by Rachael Shupe

A picture of Adrian Lovney, Jack Dorsey and Kieran McKenna

.

Sydney, 8 March 2016: Square today announced that it would be selling its point of sale solution in Australia, its 4th market after the USA, Canada and Japan.

Cuscal has been assisting Square every step of the way on its Australian journey and Cuscal Managing Director, Craig Kennedy, said of the news:

“We’re very pleased for Ben and the team at Square and delighted that the Square Reader is now on sale in Australia. It will make it possible for anyone in Australia to accept card payments by turning their smart phone into a POS device. We think thousands of new Australian merchants will start accepting non-cash payments who previously thought it was too expensive or too difficult. At Cuscal we’ve always supported offering Australians increased choice in the way they pay for things – it increases competition, keeps prices down and levels the playing field.”

Speaking about the partnership with Cuscal, Ben Pfisterer, Australian Country Manager, Square said:

“Square is excited to work with the team at Cuscal, who demonstrate the same commitment to innovation and small business that Square does. Our entry to Australia is strengthened by our partnership with Cuscal which is a world class end-to-end payments leader with over 40 years’ experience in the local market.”

For more information about Square go to https://squareup.com/au

Media contact
Jake Waddell jwaddell@cuscal.com.au 0417 312 902