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Artificial Intelligence: The How and the Why? | Dr Catriona Wallace

Dr Catriona Wallace speaking at Curious Thinkers 2022.

Artificial Intelligence is the fastest growing tech sector in the world, valued at US $327 bn in the last 12 months. It will also remove 85 million and generate 92 million jobs in the next two years. But who is leading the ethics of this powerful technology? The tech giants? Not likely. Government? Trying but about 5 years behind. And now commentators such as Stanford regard ‘Ethics Everywhere’ as the number one technology strategy priority for organisations.

So what is Responsible AI and how do you do it? Dr Catriona Wallace will share best practices in Responsible AI as well as sharing some super useful case studies. And most importantly Dr Wallace will discuss how you can step into being an Ethical Leader.

Transform your business with PayTo

Leveraging the data-rich capabilities of the New Payments Platform (NPP), PayTo delivers insight rich, convenient and trusted payment arrangements for merchants, businesses and government agencies, while consumers benefit from having more control and visibility over payments set up from their bank account.

As PayTo commences rolling out to payments service providers and financial institutions over the coming months it is set to modernise the way bank accounts are used for payments, underpinning innovation for years to come in how we pay and get paid. Representing a step change in account-to-account payments, PayTo is much more than just a real-time alternative to direct debit. PayTo streamlines in-app payments, card-on-file arrangements, funding for digital wallet and buy-now-pay-later services and recurring e-commerce payments.

Accessing PayTo

Payments service providers, fintech and enterprise interested in initiating payments themselves, or on behalf of another third-party, can connect to PayTo via Cuscal. As a market leader in the NPP, Cuscal has the scale, experience, technical knowledge and trusted industry position to help payments service providers, fintech and enterprise compete and succeed with PayTo.

Merchants, businesses and government agencies interested in offering PayTo as a payment option for customers can now access PayTo services through a payments service provider connected to the Platform. Some of the leading innovators on the Platform today have integrated with PayTo through Cuscal’s Payment Initiator Service, building on top of our service to bring to life new innovative PayTo propositions.

Azupay

Established in 2019, Azupay is an Australian fintech focused on payment solutions using the New Payments Platform (NPP) technology, specialising in real-time payments using NPP and PayID to help government, business and consumers pay and get paid faster. www.azupay.com.au

Eway

Eway is a global omnichannel payment provider, processing ecommerce payments for merchants through a secure and reliable online payment gateway that makes it easy to accept payments from anyone, anywhere, from any device. www.eway.com.au

Ezidebit

Ezidebit is one of Australia’s leading online payment solution provider specialising in securely collecting Direct Debit, BPAY, EFTPOS and real-time payments for businesses. www.ezidebit.com

Ezypay

As one of Australia’s leading subscription payment providers, Ezypay offers a suite of easy-to-use subscription management services through their cloud-based payment platform, making it easy for businesses to settle payments and generate revenue through a standalone web interface, or directly integrated into a range of industry specific partner platforms. www.ezypay.com.au

GoCardless

GoCardless is a global leader in account-to-account payments, helping businesses accelerate the collection and management of recurring and one-off payments directly from customers’ bank accounts. With a global payments network and technology platform, GoCardless processes US$30 billion of payments for 65,000 businesses across more than 30 countries every year. www.gocardless.com

Monoova

Monoova supports scaling businesses with large, and often complex, ongoing transaction flows to fully automate how they receive, manage, pay and request payment of funds through one simple API integration. Its proprietary platform allows businesses to access a variety of payments functions, comprehensive reconciliation and reporting options and entirely customised real-time data. www.monoova.com

Paypa Plane

Australian fintech Paypa Plane helps banks and PSPs rapidly evolve product offerings without changing existing infrastructure through it’s simple ‘plug-in’ over the top bank-grade platform and white-label solutions, helping banks and PSPs create closer, more valuable and long term relationships with their small and medium business customers. www.paypaplane.com

Zai

Zai helps mid-market and enterprise-level business customers in the world of integrated financial services automate complex payment workflows and reconcile pay ins and payouts, helping them operate more effectively by saving time and money so they can scale and grow. www.hellozai.com

NPP and PayTo SAM Network webinar

NPP’s PayTo will be a new, digital way for merchants and businesses to initiate real-time payments from their customers’ bank accounts while allowing customers to see and control all recurring payments through their account. With the introduction of PayTo from mid-2022 all financial institutions that offer customer-initiated real-time payments will need to make significant changes to their back-office processes and technology in order to support receiving and actioning PayTo messages and payment initiation requests.

Ben Vivoda, Head of Client Services and Nathan Churchward, Head of Product Emerging Services, from Cuscal met virtually with members of the SAM Network to discuss this next phase of the NPP and the opportunities that PayTo will create.

Webinar: ‘SAM Network webinar: The NPP and PayTo’

Making cyber security about humans with Alastair MacGibbon

As cyber-attacks continue to rise, Alastair MacGibbon from CyberCX shared his expertise at Curious Thinkers 2021 about how to make cybersecurity about humans in the fight against cybercrime.

In this session, Alastair shares his knowledge gained from his time as the Head of Australian Cyber Security and as Australia’s first e-Safety Commissioner and Special Adviser to the Prime Minister on Cyber Security.

He discusses the key players in cybercrime, how slow responses from tech vendors and patchy hardware supply exposes us to increasing risk and reveals how cybercriminals exploit the weaknesses in the cybersecurity chain – simple human mistakes.

Watch the video and discover what can you do to create a cyber-resilient operation and workforce. Listen to Alastair and learn how you can be better prepared to respond to increasingly sophisticated cyberattacks.

Keynote: ‘Making cybersecurity about humans in the fight against cybercrime’ with Alastair MacGibbon, CyberCX.

Building on the government’s Open Banking agenda

In this Curious Thinkers 2021 panel on Open Banking, we heard from industry leaders Scott Farrell, Jamie Leach and Rob Hale led by moderator Kieran McKenna talk about how you can capitalise on the Australian Government’s pivot to a digital economy.

The session explores how the government intends to enhance the Consumer Data Rights’ functionality, leverage it to support the new digital economy and make it safer, more effective and inclusive. It wants to encourage organisations to become data recipients so it can persuade millions of consumers to share their data. This, in turn, will fulfil their end goal of creating a robust digital economy.

So, what can you do to unlock value from the government’s refreshed Open Banking agenda? Hear from Scott, Jamie and Rob as they share their insights into building on the government’s plan from a regional bank, regulatory and industry perspective.

Watch the video and discover what can you do to take advantage of the government’s plans to accelerate the rollout of the Consumer Data Right and create real and long-lasting data-driven customer relationships.

Panel session: ‘Building on the government’s Open Banking agenda to create powerful data-driven customer relationships’ with Rob Hale, Regional Australia Bank, Jamie Leach, FDATA and Scott Farrell, King & Wood Mallesons.

Navigating customer-led digital innovation

At Curious Thinkers 2021, we learned how to navigate customer-led digital innovation in a panel session led by Cuscal’s Chief Client Officer and Deputy CEO Bianca Bates with 86 400’s Travis Tyler, Square’s Samina Hussain Letch and Westpac’s Di Challenor.

The session explores how customer-led innovation is becoming a competitive battleground in every sector. Especially considering a survey by Accenture found that while 93% of enterprise-level executives think innovation is critical to their business, only 34% believe they had a well-defined customer-led innovation strategy in place.

So, what can you do to unlock the value of customer-led innovation? Hear from Travis, Di and Samina as they share their insights into building a customer-led culture from a global, local and start-up perspective.

Watch the video and discover what customers now expect, get a sense of what’s possible and learn how you can build a culture of digital innovation.

Panel session: ‘Navigating the competitive battleground of consumer-led digital innovation’ with Bianca Bates, Cuscal, Travis Tyler, 86 400, Samina Hussain-Letch, Square Australia, and Di Challenor, Westpac.

DBS’ incredible digital transformation with Paul Cobban

At Curious Thinkers 2021, DBS Chief Transformation Officer Paul Cobban shared his journey of how he took DBS from being called Damn Bloody Slow to ‘World’s Best Bank’ not just once, but three times over.

In this session, Paul walks you through the multi-award-winning transformation journey he designed and led for DBS. He reveals the 10 lessons DBS learned and shows how you can apply them in your organisation.

Watch the video and discover what it took Paul to transform DBS’ 50-year-old cultural, digital and data offering and re-imagine banking from the ground up.

Keynote: ‘From Damn Bloody Slow to Best in the World – the transformation of DBS’ with Paul Cobban, DBS.

Managing consumer consent in a digital economy

Consent management will be a critical function for the successful rollout and uptake of the Consumer Data Right (CDR). In order to meet regulatory obligations, organisations will be required to demonstrate that they have have in place secure and robust consent management capabilities and infrastructure that ensures they can:

  • Safely and securely share consumer data;
  • Efficiently manage customer consent preferences;
  • Maintain customer privacy; and
  • Meet the evolving compliance requirements of the CDR.

This is essential to establishing and maintain consumer trust and for realising the objectives of the CDR.

Watch the video for more on the role of consent management in a digital economy.

Azupay PayID-powered consumer to business payments

Azupay are real-time payment specialists, delivering innovative, real-time payment solutions which leverage the New Payments Platform (NPP).

Cuscal and its team have been instrumental for Azupay to bring to market a new Consumer to Business payment method allowing consumers and merchants to be paid instantly, safely and for a fraction of the cost of credit cards or BNPL schemes – Azupay works online, in store and for bill payments.

Azupay – fairer, faster, safer

For more on how Azupay and Cuscal enabled Australia’s first and only PayID-powered digital payment solution watch our video.