Darren Thayre, Partner, Oliver Wyman at the second annual Curious Thinkers 2019 in Sydney.
Darren talks to clients about moving from a product centric view of the world to talking in the consumer language and deeply understanding the customer needs, as well as what a frictionless experience as a daily life partner could look like.
Watch the video and learn what three key questions you need to ask to determine if you have a customer first solution.
Bianca Bates, Chief Client Officer, Cuscal and Amanda Hicks, Managing Partner Brand & Marketing, KPMG at Curious Thinkers 2019 in Sydney.
To get a deeper understanding about what will build associative trust, and in particular what types of products and services would create trust with customers, Cuscal commissioned KPMG to co-create a thought leadership paper on ‘Trust in Banking’.
Watch the video to hear from Amanda Hicks, KPMG who shares the insights from this research.
Anthony Thomson, Chair 86 400, at Curious Thinkers 2019 in Sydney sharing where he has come from and where he is going.
Watch the video to hear more about what Anthony considers to be some of the key ingredients for success in business.
Melbourne, 14 August 2019 – The Armaguard Group announced today the purchase completion of Cuscal’s physical ATM assets and has now taken over the management and operation of the rediATM Scheme together with all customer-owned servicing contracts.
This purchase allows Armaguard to facilitate the continued provision of cash across the community.
Gary Allen, CEO, Armaguard Group, is pleased to confirm the sale: “Our investment in this well-established network is part of our strategy to support ongoing essential services of cash distribution to the community.”
“This acquisition is a natural extension of our current cash supply chain business. Our core business is currency management, which includes supporting financial institutions with the circulation of cash into the community. We aim to ensure that everyone has access to their cash where and when they need it, and part of this is through the provision of ATMs in communities across Australia.”
Commenting on the completion of the sale, Craig Kennedy, MD, Cuscal stated: “The sale provides continuity and sustainability of ATM Services for our clients and their customers, while allowing us to focus on our core strategic areas of mobile, real-time and data. We are proud of what we have achieved in the last 10 years with the rediATM Scheme and look forward to supporting Armaguard’s future plans with our driving, switching and settlement services.”
Gary Allen sums up: “We are working closely with Cuscal and will continue to enjoy a long and positive relationship together. We now have everything in place to ensure a seamless business transition for rediATM Scheme members and their customers.”
Media Contacts
Media contact details Armaguard Group: Cathy Canham, cathy_canham@linfox.com
Media contact details Cuscal: Simone Shields, sshields@cuscal.com.au
Open Banking is the first step towards an ‘open data’ future where organisations and people are all part of a robust ‘data economy’.
Open Banking is set to launch in Australia, which will see customers have greatly improved access to, and control over, their own data, all backed by the new Consumer Data Right (CDR). Open Banking is the first step in what will inevitably be an ‘open data’ future – in which institutions and customers are all part of a robust ‘data economy’.
In this Open Banking white paper Cuscal, KPMG and King & Wood Mallesons explore:
Open banking specialists from Cuscal, KPMG and King & Wood Mallesons held a public webcast on Monday, 25 March 2019 to discuss the white paper and related open banking issues. The webcast features:
A recording of the webcast is available. It is recommended for financial institutions, fintechs and other organisations that want to take advantage of the opportunities Open Banking offers, while meeting the compliance obligations.
Cuscal is delighted to be awarded with the Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) Citation for 2018-2019. We are one of 140 recipients in Australia and one of 28 from the Financial and Insurance Services industry.
Our strategies, processes and policies were assessed to ensure that Cuscal is creating a culture where women and men are represented, valued and rewarded equally. Leadership, accountability and focus on gender equality are all required for this citation.
The EOCGE shows our commitment to gender equality across a number of areas, including:
Cuscal and its predecessors have been operating in Australia since the 1960s. Credit Union Services Corporation (Australia) Limited was established in 1997 before being shortened to Cuscal Limited in 2006.
Watch this animation to find out about Cuscal’s payment success journey starting from back in the 1970s up to 2018. Cuscal is now considered to be the largest independent provider of payment solutions in Australia, with the widest range of products and services.
You can also read about Cuscal’s history of innovation in payments.
APRA’s chairman Wayne Byres talked about the way ahead for finance, technology and regulation at Curious Thinkers 2018 in Sydney.
Watch the video to learn APRA’s thoughts on open banking, IT investment, cloud technology and financial innovation. Read a transcript of this presentation on the APRA website
Cuscal’s Bianca Bates, Chief Client Officer & Sarah Whiteway, Head of Client Services sharing insights with clients from the Global Payments Innovation Playbook in collaboration with PYMNTS.com at Curious Thinkers 2018 in Sydney.
Watch the video to examine the key pillars driving financial innovation in payments in Australia, China, the European Union, India, the United Kingdom and the U.S.
Steven Bankston, Visa’s Senior Director of Product Development, talking to Cuscal’s clients about digital identity at Curious Thinkers 2018 in Sydney.
Watch the video to learn about the complexities and challenges of digital identity. What it is and how is it formed. Steven shares what we can learn from GDPR and PSD2 and the different regulatory challenges in this ever-evolving, global issue. He also discusses how collaboration can help financial institutions and others capitalise on the opportunities digital identity brings.
