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Australia’s Opportunity and Responsibility: Shaping a More Secure Region and a Safer Digital World

Brendan Dowling, Australia’s Ambassador for Cyber Affairs and Critical Technology, Department of Foreign Affairs & Trade at Curious Thinkers 2024 in Sydney.

Brendan leads Australia’s international engagement on cyber affairs and critical technology issues, while delivering cyber capacity building, crisis response and building resilience across our region. He also served as the First Assistant Secretary for Digital and Technology Security Policy in Home Affairs.

Watch the video to hear from Brendan on the evolution of cybercrime and the role of every organisation in making clear design and deployment choices that increase the protection for themselves and the broader ecosystem.

Back to the Future: The Workplace for 2025 and Beyond

Charlotte Rush, Head of Growth, Inventium at Curious Thinkers 2024 in Sydney.

Charlotte is an Organisational Psychologist who has worked with organisations in Asia, the United States and Australia, helping them shape their organisation-wide innovation programs and supporting leaders to create great places to work. She has written about innovation, the future of work and organisational psychology.

Watch the video to hear from Charlotte on what it takes to build a workplace that thrives in an era of constant change, growing expectations, and unprecedented opportunity. Are you ready to shape the future?

Curious Thinkers 2023- A Look Back 

In 2023, on the 18-19 September Cuscal held its annual anticipated thought leadership event on the 18th and 19th of September 2023.

This exclusive, invite-only, two-day conference allowed our clients to hear from both local and international experts at the Winx Stand at the Royal Randwick Racecourse. The focus was on the latest data and payment trends, including real-time payments, fraud and scams, global economic outlook, social engineering, and innovative customer solutions that are shaping the industry.

The theme for Curious Thinkers 2023 was: REIMAGINE THE FUTURE: UNLEASH THE POWER OF DATA, DIGITAL, AND REAL-TIME TO ENHANCE CUSTOMER EXPERIENCE AND TRANSFORM YOUR BUSINESS
A huge thank you to all of our speakers who made this Curious Thinkers 2023 a resounding success. Their insights and expertise provided invaluable knowledge and inspiration to all our clients. And thanks to Synechron for kindly sponsoring the pre-dinner drinks on Monday 18 September 2023.

Watch the event wrap up and explore more about the agenda and speakers from Curious Thinkers 2023.

Curious Thinkers conference wrap-up

Curious Thinkers event location shot in Sydney with logo

Our inaugural Curious Thinkers conference, held on 24 & 25 September 2018, took our clients on a journey through innovation, thought leadership, product solutions and more to inspire thinking about the future of payments.

Over the course of the two days we covered a wide range of current and future-focused topics – from what’s happening globally in payments and how that impacts us here in Australia, to open banking, real-time payments, customer experience and how to drive innovation within organisations.

An exceptional line up of international and local thought leaders shared their expertise and insights, including: Dr Leda Glyptis (Chief of Staff, 11:FS), Nuno Sebastiao (CEO, Feedzai), Steven Bankston (Senior Director, Product Development Visa), Stephen Scheeler (The Digital CEO), Charlotte Rush (Innovation Consultant, Inventium), Rocky Scopelliti (Futurologist & Author), Scott Farrell (Partner, KWM) and many more.

Read the Conference highlights from our Chief Client Officer, Bianca Bates.

View video content from Curious Thinkers via the links below:

  • Curious Thinkers 2018 Showreel
  • Day 1 Playlist featuring Charlotte Rush , Rocky Scopelliti, Steven Bankston, Stephen Scheeler,   Adrian Lovney (NPPA), Bianca Bates (Cuscal), Wayne Byres (APRA), Panel Discussion: Unlocking the potential of real-time payments, and Global Innovation Insights in partnership with PYMNTS.com presented by Bianca Bates and Sarah Whiteway (Cuscal)
  • Day 2 Playlist featuring Leda Glyptis, Nuno Sebastiao , Scott Farrell, Andrew Twaits (Bendigo Bank) and Panel Discussions: Open Banking Deep Dive, and Unlocking new tech to drive business growth.

Cuscal Curious Thinkers 2018 Showreel

Held on 24 & 25 September 2018 in Sydney, the inaugural Cuscal client conference “Curious Thinkers” was a journey through innovation, thought leadership, product solutions and more to inspire ideas and thinking for the future of payments.

This video gives a visual summary of the conference, which featured an exceptional line up of international and local thought leaders and experts including: – Dr Leda Glyptis (Chief of Staff, 11:FS) – Nuno Sebastiao (CEO, Feedzai) – Steven Bankston (Senior Director Product Development, Visa) – Stephen Scheeler (The Digital CEO) – Charlotte Rush (Innovation consultant, Inventium) – Rocky Scopelliti (Futurologist and Author) – Scott Farrell (Partner, KWM) and many more.

We would like to thank all our sponsors for their support; eftpos, feedzai, ACI Worldwide, BPAY Group, CA Technologies, Data Action, Kony, Macarthur Print & Ultradata.

Finance, technology & regulation: The way ahead


APRA’s chairman Wayne Byres talked about the way ahead for finance, technology and regulation at Curious Thinkers 2018 in Sydney.

Watch the video to learn APRA’s thoughts on open banking, IT investment, cloud technology and financial innovation. Read a transcript of this presentation on the APRA website

AI, machine learning and fraud

Nuno Sebastiao, CEO of Feedzai presented AI at the centre of a crime free financial world at Curious Thinkers 2018 in Sydney.

He gave an overview of the machine learning capabilities of the Feedzai fraud prevention platform. He described how Feedzai uses artificial intelligence and machine learning to continuously learn from the massive amounts of data it processes and provide state-of-the-art fraud prevention.

Kieran McKenna (Cuscal), Leila Fourie (AusPayNet), Nigel Butler (Valocity) & Richard Harris (Feedzai) joined Nuno in a panel discussion on unlocking new tech to drive business growth.

Watch the AI, machine learning and fraud video to learn more.

Open Banking deep dive with Scott Farrell

Scott Farrell, Partner KWM gave a snapshot of the Australian Government’s review of Open Banking in Australia at Curious Thinkers 2018 in Sydney.

Scott outlined how open banking is designed to give customers greater control over their data, giving them more choice in banking and convenience in managing their money.

He discussed how open banking is part of consumers’ broader data rights in Australia. The consumer data right will first apply to the banking sector, with others sectors set to follow.

Brett Miller (Data Action), Danny Gilligan (Data Republic), Ian Pollari (KPMG), & Vanessa Chapman (NPPA) joined Scott in an open banking panel discussion where they discussed the challenges of the timeline for open banking regulation in Australia, the opportunities it presents and the role FinTechs will play in open banking.

Watch the open banking deep dive video to learn more.

Get Real: Banking Innovation 2.0 with Leda Glyptis

International keynote speaker Dr Leda Glyptis, Chief of Staff at 11:FS, presents “Get Real: Banking Innovation 2.0” at Curious Thinkers 2018 in Sydney.

Watch the video where Leda gives a thought-provoking presentation on banking innovation, discussing how banking is heading towards greater openness. She describes how new FinTechs, in general, are unbundling things, targeting specific niches rather than targeting the holistic businesses of banks.

11:FS thinks the digital transformation for banks is only 1% finished.

Mastering the 8 elements of disruptive leadership


The Digital CEO, Stephen Scheeler, at Curious Thinkers 2018 in Sydney talking with Cuscal‘s clients about the eight elements of disruptive leadership.

Watch the video to find out the keys to disruptive leadership and how business leaders can learn from the successes of the tech giants to maximise the future success of their own businesses.