Articles

As more banks (and by extension millions of customers) progressively connect to the PayTo ecosystem, attention is shifting to those businesses that have been enabled as PayTo Users and the innovative use cases that they are bringing to market. But in an ecosystem of directly and indirectly connected participants, what pathways are open to businesses […]

The rollout of PayTo capabilities to online banking channels, with Great Southern Bank leading the way, has sharpened focus on ‘how’ and ‘why’ businesses should become initiating participants to enable real-time and future dated payments from their customers’ bank accounts. In this post we look at how PayTo can help initiating businesses thrive in a […]

When the New Payments Platform (NPP) rolled out on Tuesday, 13 February 2018 uptake was gradual as financial institutions rolled out NPP payment functionality to different customer segments and channels. However, as real-time payments have become more ubiquitous and innovative payment service providers have been enabled on the NPP, the growth trajectory of the platform […]

We are pleased to announce the appointment of Bianca Bates as Deputy Chief Executive Officer of Cuscal. Bianca joined Cuscal in July 2014 as General Counsel and Company Secretary before pivoting her career to pursue more commercial responsibility and deeper relationships with our clients in her role as Chief Client Officer. Whilst Bianca will continue […]

In July 2020, the New Payments Platform (NPP) celebrated the registration of the 5 millionth PayID. In reaching this milestone I thought it would be interesting to look at the correlation between PayID registration and customer use and engagement. An analysis of the data we’re seeing for payments processed by Cuscal’s NPP solution tells a […]

FinTech Australia Podcast Episode 018 with Cuscal’s Chief Client Officer, Bianca Bates and Tier One People’s Dexter Cousins talking about Cuscal and the journey the organisation has taken since the 1960’s. It turns out Cuscal is the oldest Fintech in town! Cuscal is the largest independent provider of payment solutions in Australia and behind many […]

The economic, regulatory and technology landscape in banking and payments is constantly changing. This can lead some people to a kind of change fatigue, where each change is just another one for the pile. While this view is understandable, it can lead you to underestimate the impact of those changes which have much greater and […]

Cuscal is delighted to be awarded with the Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) Citation for 2018-2019. We are one of 140 recipients in Australia and one of 28 from the Financial and Insurance Services industry. Our strategies, processes and policies were assessed to ensure that Cuscal is creating […]

Virtual assistants are changing the way people shop, bank and interact with businesses. From chatbots to voice assistants, businesses and their customers are seeing the benefits of automating and simplifying transactions and interactions. Learn more about voice assistants and other innovations driving change in payments around the world in the Global Payments Innovation Playbook which […]

We have been thrilled by the reaction to the recent article which broke the news about the New Payments Platform (NPP) collaboration between Cuscal and Assembly Payments. We’ve both been fielding lots of enquiries from companies keen to emulate Carsales and so we thought we’d write this article to tell you a bit more about […]