Articles

We are launching a new rediATM Finder app for both Android and iPhone devices today. This app has a new look and feel, is easier to use and has improved filtering and search functionality. New change PIN ATM finderA highly desirable new feature of the app is it now allows users to find a rediATM, […]

I recently returned from a study tour to the world’s largest fintech event, the Money 20/20 conference in Copenhagen. We also met with major banks in Poland, which has one of the fastest growing economies in Europe and a payments industry with similar challenges to those in Australia. I was joined on the trip by my […]

The recent announcement that Suncorp will be joining our rediATM network is the latest example of a financial institution adjusting to the gradual decline of cash and ATMs. Cash usage is down 22% over the past five years and ATM transactions are at a 15-year low. Against this backdrop, financial institutions are looking closely at how […]

Real-time payments just got a whole lot realer with the two public-facing brands of the New Payments Platform announced today. Adrian Lovney, CEO of NPP Australia Limited, revealed in a recent interview that the first thing consumers are likely to notice when the service goes live is their bank inviting them to register for a […]

Cuscal has delivered its latest white-label mobile banking app for Android and iPhone devices which offers a simple, seamless and secure user experience. The app’s new functionality includes the ability for users to block and unblock their card as well as enables fingerprint login for Android device users. The blocking feature allows users who misplace […]

We recently took some of our clients on a whirlwind payments tour of London, Dublin, Stockholm and Edinburgh. Accompanying me were my colleagues Rachael Brigham and Zac Andrew and we also took some of our clients Matt Lobdell (Head of Strategy, CUA), Craig McMahon (COO, Teachers Mutual Bank), Chris Thornton (GM Product & Marketing, My […]

No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be. –     Isaac Asimov, “My Own View” in The Encyclopaedia of Science Fiction (1978) Celebrated as one of the godfathers of science fiction, Isaac Asimov thought people needed to shift […]

Product managers are expected to be like Mary Poppins – practically perfect in every way. Unfortunately we don’t have magic suitcases that contain the solution to every problem we come across. We need to rely on our skills, experience and sheer doggedness to deliver products which delight our customers and stakeholders. The gradual expansion in […]

The countless exciting possibilities of digital technology mean it can be easy to get caught up on the wrong things. But, the focus for financial institutions (FIs) should remain where it’s always been: what problem are you trying to solve for your customers? While digital adds another paradigm to help us solve this, the main […]

Cuscal has appointed Robert Bell as General Manager, Product and Service. He will assume responsibilities on January 9 and will succeed Adrian Lovney who recently left to be CEO for NPP Australia. Robert joins Cuscal from Big Sky Building Society where he has held the role of CEO for two years.  Prior to that he held […]