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Curious Thinkers conference wrap-up

Curious Thinkers event location shot in Sydney with logo

Our inaugural Curious Thinkers conference, held on 24 & 25 September 2018, took our clients on a journey through innovation, thought leadership, product solutions and more to inspire thinking about the future of payments.

Over the course of the two days we covered a wide range of current and future-focused topics – from what’s happening globally in payments and how that impacts us here in Australia, to open banking, real-time payments, customer experience and how to drive innovation within organisations.

An exceptional line up of international and local thought leaders shared their expertise and insights, including: Dr Leda Glyptis (Chief of Staff, 11:FS), Nuno Sebastiao (CEO, Feedzai), Steven Bankston (Senior Director, Product Development Visa), Stephen Scheeler (The Digital CEO), Charlotte Rush (Innovation Consultant, Inventium), Rocky Scopelliti (Futurologist & Author), Scott Farrell (Partner, KWM) and many more.

Read the Conference highlights from our Chief Client Officer, Bianca Bates.

View video content from Curious Thinkers via the links below:

  • Curious Thinkers 2018 Showreel
  • Day 1 Playlist featuring Charlotte Rush , Rocky Scopelliti, Steven Bankston, Stephen Scheeler,   Adrian Lovney (NPPA), Bianca Bates (Cuscal), Wayne Byres (APRA), Panel Discussion: Unlocking the potential of real-time payments, and Global Innovation Insights in partnership with presented by Bianca Bates and Sarah Whiteway (Cuscal)
  • Day 2 Playlist featuring Leda Glyptis, Nuno Sebastiao , Scott Farrell, Andrew Twaits (Bendigo Bank) and Panel Discussions: Open Banking Deep Dive, and Unlocking new tech to drive business growth.

Get Real: Banking Innovation 2.0 with Leda Glyptis

International keynote speaker Dr Leda Glyptis, Chief of Staff at 11:FS, presents “Get Real: Banking Innovation 2.0” at Curious Thinkers 2018 in Sydney.

Watch the video where Leda gives a thought-provoking presentation on banking innovation, discussing how banking is heading towards greater openness. She describes how new FinTechs, in general, are unbundling things, targeting specific niches rather than targeting the holistic businesses of banks.

11:FS thinks the digital transformation for banks is only 1% finished.

Bendigo Bank: from innovation to incubation

Andrew Twaits, Executive, Customer and Partner Engagement at Bendigo and Adelaide Bank presented “Bendigo Bank: from innovation to incubation” at Curious Thinkers 2018 in Sydney.

Watch the video to learn how Andrew drew on his experience in the online gambling industry, along with his work in the banking sector, to build great customer experiences. He covers why customer experience matters; disruption; timing; awareness & focus.

Unlocking growth through innovation with Charlotte

Charlotte Rush, Innovation Consultant, Inventium at Curious Thinkers 2018 in Sydney talking to Cuscal’s clients about how to unlock growth through innovation.

Watch the video to learn insights on the difference between true innovation (which adds value) and change for change’s sake (little value). In addition, learn the importance of identifying consumer frustrations to unlock opportunities for innovation.