Videos

Anthony Thomson, Chair 86 400, at Curious Thinkers 2019 in Sydney sharing where he has come from and where he is going. Watch the video to hear more about what Anthony considers to be some of the key ingredients for success in business.

Launched in 2010, our Vigil for Cards service has consistently outperformed industry averages for fraud loss rates. During this time, Vigil for Cards has helped clients to protect their debit and credit cardholders from the ever evolving threat of fraud. As the number of debit and credit card transactions grow, filtering fraudulent transactions from genuine […]

 Open Banking is coming to Australia. When it arrives it will fundamentally change the way financial institutions manage and control their customer data. This will be the first step toward an ‘open data’ future which will also have ramifications for companies in other industry sectors and the broader Australian economy. While there is certainty […]

 P&N Bank, the largest locally owned and operated bank in Western Australia, and Cuscal worked in partnership on an Australian-first innovation with the instant Digital Card Issuance API, delivering a seamless digital customer experience for new and existing customers. Watch the video for more on how P&N Bank, Data Action and Cuscal collaborated to […]

Cuscal and its predecessors have been operating in Australia since the 1960s. Credit Union Services Corporation (Australia) Limited was established in 1997 before being shortened to Cuscal Limited in 2006. Watch this animation to find out about Cuscal’s payment success journey starting from back in the 1970s up to 2018. Cuscal is now considered to […]

With the growth of debit and credit card transactions and the introduction of real-time payments, Australian financial institutions and their customers are becoming increasingly attractive targets for fraudsters. Having a fraud strategy and solution in place that can help your organization to stay ahead of emerging fraud trends and protect your customers, brand and balance […]

With the launch of the New Payments Platform, there is a perception that the speed of real-time payments will increase the risk of fraud and leave customers vulnerable to attacks. In reality, real-time payments aren’t inherently riskier than other payment methods, but organisations should be vigilant to the evolving threat of fraud and increase their […]

At the core of the Vigil service is our fraud management platform. This platform is powered by Feedzai – a provider of leading-edge fraud detection used by major banks, payment businesses and retailers globally. The platform leverages advanced artificial intelligence and machine learning technology, combined with big data, to accelerate the detection of emerging fraud […]

Our fraud team monitors transactions around the clock to protect against fraud at its most common time – after business hours. The Vigil fraud team assess all transactions that are blocked, or alerted for investigation by our fraud management platform, to determine whether the block should be removed or if additional action should be taken. […]

With direct access to reporting, transaction decisions and streamlined workflows between Cuscal and your organisation, Vigil empowers you with a complete end-to-end view of fraud. Vigil Case Manager provides your business with an easy to access interface, allowing you to monitor and review items related to your customers. With real-time access to statistics, analysis and […]