Articles

The payments industry is evolving faster than ever – and Lalita Babu is always one step ahead. Cuscal’s Senior Manager for Group Operational Risk has built a remarkable career on anticipating challenges before they arrive. In this Q&A, our Women in Payments Awards nominee discusses why self-education is non-negotiable, how to stay proactive in a […]

When Jackie Gubanyi joined Cuscal four years ago, she saw an opportunity to drive real cultural change. Since then, our Senior Human Resources People and Culture Business Partner has spearheaded the company’s first Diversity, Equity and Inclusion strategy and Reflect Reconciliation Action Plan (RAP). Now as one of our Women in Payments Awards nominee’s, Jackie […]

Pooja Sainani has been involved in some of the most pivotal moments in Australian payments history. As Cuscal’s Product Solutions Manager and our inspiring Women in Payments Awards nominee, she is driven by the tangible impact of payments and technology on everyday life. In this Q&A, Pooja discusses her remarkable career journey, the fraud and […]

Last month, we welcomed over 200 clients and partners from across banking, fintech, and payments to Curious Thinkers 2025, our annual event. The two-day experience invited clients and partners to step back from day-to-day pressures and explore the evolving relationship between humans and technology. Across keynotes, panels, and immersive sessions, discussions moved beyond the next […]

Celebrating 30 years of impactful service, we are delighted to recognise the significant contributions that Traditional Credit Union (TCU) has made to the regional and remote communities of the Northern Territory, and we are proud to have been their payments partner since the very beginning. TCU’s steadfast commitment to ensuring secure payment access for regional […]

Each year, on the last Friday of August, we come together to celebrate Wear It Purple Day, a powerful movement that champions safe, supportive, and inclusive environments for LGBTQIA+ youth. What began in 2010 as a student-led response to the tragic consequences of bullying and harassment has grown into an international movement of visibility, love, […]

In the time it takes to buy your morning coffee, over 1,500 invisible transactions have already silently pulsed across Australia. Each one representing a meal purchased, a bill paid, or a business deal closed. This invisible network is the heartbeat of our economy, powering everything from everyday payments at the checkout to multi-million-dollar business deals. […]

After an extensive market search, we are delighted to announce the appointment of Rebecca Tissington to the newly created role of Head of Strategic Growth at Cuscal. Bec joined Cuscal through our acquisition of regulated data business Basiq, and was appointed Head of Strategic Partnerships in November 2024. Since May 2025, she has been simultaneously […]

Scams are costing Australians billions each year and the pressure is mounting on banks and mutuals to continuously step up their defences. That’s the goal of the 2024 Scam-Safe Accord, a new industry framework led by the Australian Banking Association (ABA) to reduce scam losses and improve customer protection. A key ABA recommendation is the […]

The way Australians pay is changing rapidly. Industry leaders discussed the technology reshaping the future of payments in Australia at Cuscal’s Curious Thinkers 2024. From speed and security to customer experience and fraud prevention, these innovations are creating new opportunities (and challenges) for the payments landscape. Below, we recap four key technologies discussed by panelists: […]