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Author: Rachael Shupe

Cuscal is the oldest Fintech in town

Posted on by Rachael Shupe

Picture of Bianca Bates FinTech Australia Podcast Episode 018 with Cuscal’s Chief Client Officer, Bianca Bates and Tier One People’s Dexter Cousins talking about Cuscal and the journey the organisation has taken since the 1960’s. It turns out Cuscal is the oldest Fintech in town!

Cuscal is the largest independent provider of payment solutions in Australia and behind many firsts in Australia, from the first to issue a scheme debit card in 1982, the first to launch Visa Debit PayWave in 2013, the first to enable clients to offer Apple Pay, Google Pay and Samsung Pay in 2016-2017 to the first to go live with New Payments Platform launching 30 clients on day 1 in 2018. Cuscal’s payment history is impressive.

Bianca also discusses Cuscal’s culture of being client focused and having a strong focus on employee experience.

Cuscal is looking for people who will work as one team, be accountable for their role, product, strategy, are outcome focused and bring energy to make a difference.

Listen to the podcast.

Cuscal Curious Thinkers 2019 Showreel

Posted on by Rachael Shupe

Tomorrow’s experience starts today! Held on 23 & 24 October 2019 in Sydney, the Cuscal client and partner conference “Curious Thinkers” brought together an exceptional line up of international and local speakers for two days of innovation, inspiration & thought leadership.

This video gives a visual summary of the conference. Speakers included:

  • Amin Toufani (Chair of Finance & Economics, Singularity University)
  • Anthony Thomson (Chair, 86 400)
  • Bianca Bates (Chief Client Officer, Cuscal) & Amanda Hicks (Partner in Charge, Customer Brand & Marketing Advisory, KPMG Australia)
  • Darren Thayre (Partner, Oliver Wyman)
  • Graeme Wood (National Head of Product & Futures, Starcom) & Nicole Conroy (Head of Insight, Starcom)
  • Andy Parker (Partner, Innosight)
  • Simon Archer (Regional Banking & Payments Leader, NCR)
  • Dr Louise Beaumont (Chair & Advisor)
  • Nathan Kinch (CEO, Greater Than X)
  • Nathan Churchward (Head of Product, Emerging Services, Cuscal)
  • Deborah Latimer (Partner, Governance, Regulation & Conduct, Deloitte)
  • Richard McMahon (Senior Manager, Credit, Retail Banking & Payments, ASIC)
  • Lucinda Hartley (Co-founder, Neighbourlytics)
  • David Coventry (Optus) and many more.

We would like to thank all our sponsors for their support; Attra, ACI Worldwide, BPAY Group, Data Action, Kony, NCR, Optus, Placard, StarboardIT, Ultradata & Visa.

Visual scribe of Cuscal Curious Thinkers 2019 Wrap Up

Social data for smarter cities with Lucinda Hartley

Posted on by Rachael Shupe

Lucinda Hartley, co-founder, Neighbourlytics at Curious Thinkers 2019 in Sydney.

Lucinda is an urban designer, entrepreneur and founder of Neighbourlytics, a social analytics platform for neighbourhoods.

Watch the video to hear from Lucinda as she invites the audience to look at human centred data, outside of payments, and how understanding neighbourhoods can help us understand people.

Visual scribe of The Future Of Connected Living With Starcom

 

 

An ASIC update with Richard McMahon

Posted on by Rachael Shupe

Richard McMahon, Senior Manager Financial Services Group, ASIC at Curious Thinkers 2019 in Sydney.

Richard discusses ASIC’s key strategic priorities to support a fair, strong and efficient financial system for all Australians and current areas of focus in the Credit, Banking and Payments team.

Watch the video to hear more on specific initiatives from ASIC including Machine learning and digitally assisted compliance, Voice analytics the Review of the ePayments code.

Governance, Conduct & Regulation, Deborah Latimer

Posted on by Rachael Shupe

Deborah Latimer, Partner Governance, Regulation & Conduct Advisory, Deloitte at Curious Thinkers 2019 in Sydney.

We are in a new era of governance and Deborah talks to clients about key governance impacts from the Royal Commission and the interconnectedness of Governance, Conduct and Regulation.

Watch the video to learn more about why Deborah believes we are in a ‘beyond compliance’ world and why corporate governance is demanding a more direct consideration of societal issues in Australia.

Visual scribe of Governance, Conduct & Regulation Deborah Latimer

Data Trust by Design with Nathan Kinch

Posted on by Rachael Shupe

Nathan Kinch, CEO, Greater than X and inventor of Data Trust by Design at Curious Thinkers 2019 in Sydney.

The most trustworthy organisations will gain access to more of the right customer data. These organisations will win their market by delivering better consumer outcomes through data enabled Lifestyle Services.

Watch the video to hear from Nathan who showcases how ambitious organisations can apply Data Trust by Design to truly take advantage of the Open Data opportunity.

Visual scribe of Data Trust By Design With Nathan Kinch

 

Beyond Open Data with Louise Beaumont

Posted on by Rachael Shupe

Dr Louise Beaumont, Chair, Advisor and Investor at the second annual Curious Thinkers 2019 in Sydney.

Starting with Open Banking, we are moving to a world of Open Data which will fuel the delivery of predictive, pre-emptive, hyper-personalised services for both consumers and businesses.

Watch the video to hear Louise explain how we got here, where we’re going, and what it all means for the oft-abused commodity of Trust.

 

Branch Transformation with Simon Archer

Posted on by Rachael Shupe

Simon Archer, Regional banking leader, NCR at Curious Thinkers 2019 in Sydney.

Simon talks about the changing role of the bank branch and encourages the audience to rethink what the branch experience could look like.

Watch the video to hear why Simon believe there are ever increasing demands on bank branches and how enhancing the branch experience can deliver an exceptional customer experience.

Visual scribe of Branch Transformation With Simon Archer

Dual transformation with Andy Parker

Posted on by Rachael Shupe

Andy Parker, Partner, Innosight at Curious Thinkers 2019 in Sydney.

Andy focuses on helping clients develop long-term growth strategies, manage transformation, design disruptive growth businesses and build enduring innovation capabilities.

New research into the dynamics of transformation in ASX 200 firms has identified eight Australian Transformation Champions that have achieved exceptional and sustained growth.

Watch the video to learn more about the strategic drivers and capabilities behind the success of the eight champions. These include taking a dual transformation approach to growth, demonstrating digital dexterity, and making and funding clearly strategic choices.

Visual scribe of Dual Transformation With Andy Parker

The future of connected living with Starcom

Posted on by Rachael Shupe

Graeme Wood, National Head of Product & Futures, Starcom and Nicole Conroy, Head of Insight, Starcom at Curious Thinkers 2019 in Sydney.

Starcom and its partners, Visa and Seven West Media, took over four Australian households and transform them into connected smart homes of the future, in a project designed to uncover how smart technology will change consumer behaviour.

Watch the video to understand what the research project uncovered and experience what living in 2023 might be like.

Visual scribe of The Future Of Connected Living With Starcom