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Real-time Payments FAQs

Frequently Asked Questions

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We answer your frequently asked questions about Cuscal along with our payments and data solutions.

Real-time Payments

How fast is an NPP payment?

The NPP enables near real-time payments to be processed 24 hours a day, 365 days of the year. The Osko logo signifies that the payment should be available to the payee in under a minute (and usually within 15 seconds). Watch our video about how fast the NPP is.

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What is the New Payments Platform (NPP)?

The New Payments Platform is Australia’s real-time payments system. It enables users to make payments simply and quickly between accounts at different financial institutions.  Watch our video about NPP or visit NPP Australia’s website.

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How does the New Payments Platform (NPP) work?

Watch our video that shows a real-time payment between two accounts at participating financial institutions, using a simple to remember PayID®. PayID® is a registered trademark of NPP Australia Limited.

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Why should customers care about the New Payments Platform (NPP)?

The New Payments Platform provides faster payments as it allows people to: make payments in near real time.  transfer money any time of day or night.  include more information in the payment description (up to 280 characters).  address payments using easy to remember information instead of bank account details e.g., mobile phone numbers or email […]

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What is PayID?

PayID® is a smart address for payments, enabling customers to link their bank account to a recognisable and memorable piece of information that they use in everyday life e.g., a mobile phone number or email address. Find out more information about real-time payments or for more information visit the PayID website at PayID® is […]

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How does PayID make payments simpler?

Three ways PayID® makes life easier: PayIDs are easier to remember than BSBs and account numbers. It is easy to share a PayID with other people. You receive confirmation of the account name. PayID® is a registered trademark of NPP Australia Limited.

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What is Osko?

Osko® uses the NPP to send money between participating banks fast within online banking. Osko is a real-time payment. You will see the transaction appear as Osko or the Osko logo when you make or receive an Osko Payment. To find out more about Osko visit their website. Osko® is a registered trademark of BPAY […]

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